pcgumban | 
06 29th, 2009| 
Say you felt a vibration, heard a noise, or saw a leak, what do you do next? Do you choose?
1.The shop able to look at your car the soonest.
2.The shop accepting your extended warranty.
3.The shop advertising on a billboard, direct mail, in the newspaper, online, TV, or yellow pages book.
4.The shop allowing you to provide your own parts.
5.The shop at the dealership of your car’s manufacturer.
6.The shop belonging to the biggest name chain (Car-X, Firestone, Goodyear, Midas, Pep Boys, Precision Tune, etc.)
7.The shop closest to your home or work.
8.The shop employing ASE Certified technicians
9.The shop focused on cars like yours (Asian import, European import, etc.)
10.The shop having the most convenient hours: open early, late, or weekends.
11.The shop installing aftermarket upgrades: body kits, entertainment electronics, interior, navigation systems, performance, sound system, wheels, window tinting, etc.
12.The shop new in town.
13.The shop offering financing of repairs or accepting credit cards.
14.The shop promising the longest warranty.
15.The shop providing bumper to bumper service.
16.The shop quoting the lowest price and/or best coupon offer.
17.The shop rated highest or positively reviewed on websites.
18.The shop recommended by family, friends, and/or neighbors.
19.The shop specializing in whatever problem you are experiencing: brakes, exhaust, oil change, transmission, tune-up…
20.The shop sponsoring bowling, softball, or racing teams; or youth sports.
21.The shop willing to use “junkyard” or “salvage” parts.
22.The shop with the best customer comforts: A/C, clean restrooms, comfortable furniture, community involvement, free coffee, “green” policies, loaner or rental car, magazines, neatly organized shop, shuttle service, TV, waiting room, wireless internet, vending machines, etc.
23.The shop you have been going to for years.
24.To contact a “back-yard” or “shade tree” mechanic willing to the work at a discount.
25.To fix it yourself or with the help of family, friend, or neighbor.
26.To sell or “trade-in” at the first sign of trouble.
Feel free to choose as many as apply. Please add comments or detail explaining your reason for selecting each option or add your own criteria.
Kendra
